FAQ’s

Seminar FAQ

We’ll make sure that your training, the classroom, and seminar materials are the very best they can possibly be. This we can control, and we work hard to make sure we exceed your expectations. However, there are several things that are simply out of our control. A little preparation can really help ensure that your travel to and from the convention center and day with us is enjoyable.

Make sure you have directions and driving instructions in hand, and know our location within the convention center. Many centers are very large and difficult to navigate. Knowing exactly where you’re going can save a large amount of time and frustration.

Q: Do you offer a money-back guarantee?

YES! We offer a 100% money-back guarantee. We’re so sure that our seminars offer the best live training anywhere, for any price that if you’re dissatisfied for any reason simply contact our customer service department within 10 days after the date of your seminar, and we’ll gladly provide you with a full refund.

Q: Where Do I Park?

Be aware that your convention center or nearby parking garages may charge for parking [prices will vary]. Unfortunately, parking fees are not included with your paid registration.

Q: Do You Provide Lunch?

No. You do have one (1) hour for lunch, and we give you this time on your own. Many convention centers do offer cafes and restaurants on the premises, and many do not. We suggest bringing a lunch and snacks for the day, or locating restaurants within walking distance to the convention center. Our staff will also make everyone attending aware of surrounding restaurants and places for snacks the day of the event.

Q: What Should I Wear?

Dress is casual; suits, jeans, shorts and sandals are all absolutely allowed. Wear whatever you’re most comfortable in. But, please keep in mind that many convention center rooms get very chilly, and we recommend bringing a sweater or sweatshirt in case it’s needed.

Q: Will I Get A Good Seat?

Seating is provided on a first-come-first-serve basis. Our doors open for registration at 9:00 AM. However, please don’t feel rushed to get a “good seat”. Our classrooms offer balanced sound throughout, and we present on large, bright video projection screens that are easily visible from any area of the classroom. Our seminar seating is arranged “classroom” style; meaning you’ll be very comfortable with a chair and table-top workspace.

Q: Do I Need to Bring a Notepad?

Nope! All of our seminar tours offer a detailed workbook outlining each step-by-step technique and tutorial taught in the classroom. We want you to sit back and enjoy your day learning, not scrambling to take notes. However, if you really like taking notes, you’re more than welcome to bring a pen and notepad.

Q: Should I Bring My Camera?

Of course you should! Photographers photograph, right? Even though you may not need it during the seminar, we’ll teach you an arsenal of new tricks new tricks that you might want to try out during lunch or seminar breaks.

Q: Should I Bring My Laptop?

Laptops are not required at our events. However, you’re welcome to bring yours to follow along with in the classroom. We do not provide power for laptops or other electronic devices. So bring an extra battery or two.

Q: Can I Record the Seminar?

No. The Adobe Photoshop Seminar Tour strictly prohibits any video or voice recordings during our seminars. If you have any specific questions or special requests concerning this, please contact our office prior to attending.

Q: Will You Have Interpreting Services for the hearing impaired?

We are very happy to provide interpreting services for our deaf attendees. Please contact our office no later than two weeks prior to your seminar date to allow appropriate arrangements to be made.

Q: What Kind of Access do I Have to the Instructors?

You have great access! One of the best things about our seminars is your opportunity to speak face-to-face with our world-class instructors and ask your most pressing photography and Photoshop questions, get your books autographed, or simply take a photo with them. And, you’ll have plenty of time for this. Our instructors are available during breaks, lunch, and after the event to answer any questions you may have, sign a book, or take a photo. By the way, this is one of the instructors’ favorite things about their events as well. So be sure to stop by the stage and say, “Hi!”

Q: If I Cancel Will I Get My Money Back?

If you are unable to attend this event, you are welcome to send someone in your place, request a credit toward a future seminar or request a refund less a $15 enrollment charge. Credit requests must be received within 10 business days of the event. Refund requests must be received no later than 6 business days prior to the event.